Content Feedback

 

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Enhance content quality and foster better collaboration by soliciting direct feedback from users.

Usage

The Content Feedback provides the opportunity to receive informal and direct feedback on content.

Form

The button to display the feedback form is shown above the content as a Content Byline Item.

Management

The feedback can be managed filtered by content, by space, or unfiltered on the overview page.

Features

  • Ability for admin to manage feedback categories

  • Receiving feedback via a convenient form

    • Users are able to select single or multiple categories

    • Users can provide direct feedback via a textarea

  • List view for feedback on content, space, or overall

  • Manage collected feedback

    • States to close and reopen feedback

    • Filtering feedback by CQL

    • CSV Export

  • Multilingual implementation (currently English and German)

    • We are happy to provide multiple languages upon request. Please write a support email for this purpose.

Additional information